AI-driven Team Performance Monitoring Solution Demonstrates 40% Cost Savings and 2x Productivity Gains Trained on 20,785 Project Datasets, Achieving 95% Accuracy in Risk Detection From Proven Success in Busan to Accelerating Global ExpansionSEOUL, South Korea, Aug. 28, 2025 /PRNewswire/ — Softsquared (CEO: Ha Neul Lee) today announced the launch of its AI-powered project management solution “Gridge Observer (Gridge Observer AI)”, marking a major step forward in the company’s global expansion strategy.
With remote work and the gig economy reshaping the way companies operate, demand for next-generation workforce management solutions is accelerating worldwide. According to the OECD, 41% of member countries have adopted hybrid work models, yet 82% of organizations still report difficulties managing distributed teams. As offshoring and project-based gig work continue to rise, businesses urgently need technologies capable of monitoring performance and driving outcomes across physically dispersed teams.
Founded in 2019, Softsquared has emerged as one of Asia’s leading Workforce-as-a-Service (WaaS) providers, with a verified network of over 5,000 skilled developers. The company has partnered with more than 200 enterprises—including Samsung Electronics, FADU, SWING, Happysona Inc., and EMS—building deep expertise in managing remote development teams. Leveraging this data-driven experience, Softsquared developed Gridge Observer to address one of today’s most pressing business challenges: turning workforce visibility into measurable productivity gains.
Unlike traditional collaboration tools that merely log activities, Gridge Observer acts as an “AI-powered assistant PM.” It integrates with existing project management platforms, providing real-time insights and actionable optimization strategies that redefine the standard for project execution.
At the core of Gridge Observer is an AI engine trained on more than 20,785 real-world project datasets. It continuously monitors workflows to detect role-task mismatches, underutilized resources, and process bottlenecks with 95% accuracy—proactively resolving inefficiencies without requiring manual intervention. In beta testing with 70 client companies, the platform delivered an average of 40% cost savings and a twofold increase in productivity.
This breakthrough is powered by Softsquared’s proprietary Team Performance Monitoring/Management (TPM) technology, purpose-built for remote and distributed work environments. TPM enables organizations to track and optimize team output anytime, anywhere, establishing a new operational infrastructure for the future of work.
The solution has already proven its effectiveness in South Korea. In partnership with the city of Busan, Gridge Observer was deployed as part of a “Micro-Job Creation Program” that allowed professionals constrained by geography or personal circumstances to participate in large-scale projects remotely. Managers benefited from AI-driven reporting for quality assurance and schedule control, while the city successfully created local jobs and reduced talent outflow. The initiative has been recognized as a national best practice for bridging regional talent with enterprise opportunities.
Softsquared has also built strong foundations for global expansion. The company was selected as a Ministry of SMEs and Startups Baby Unicorn, secured a cumulative KRW 4 billion in investment, and registered 33 international trademarks and patents. Beyond Korea, the firm has already achieved overseas milestones including USD 16,000 in Udemy course exports, establishing a gig-working brand with the University of Hong Kong, and delivering project exports to U.S.-based Sire Inc. These achievements validate both the technology and business model in international markets, positioning Gridge Observer as a scalable solution for global enterprises.
“AI is rapidly automating routine tasks, but the real value lies in how experts leverage it to create greater outcomes,” said Ha Neul Lee, CEO of Softsquared. “Gridge Observer empowers enterprises to collaborate with top talent more effectively—regardless of borders—while maximizing performance at scale.”
Gridge Observer is scheduled for full commercial release in the second half of 2026. Following launch, the platform will extend its capabilities to connect with a global talent pool, enabling enterprises worldwide to seamlessly collaborate with top professionals across industries and geographies.
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SOURCE Softsquared